Complaint against Hero Electric Dealer Sparsh Motors Rohini
This article is published as a response to the mail received from Mr. Saurabh Bansal who was frustrated by the poor servicing of Sparsh Motors.
Sir, i bought a Hero electric maxi on 06-12-2010 from sparsh motors, saraswati vihar delhi -3
Sir, from the end of fourth mnth it had a very big problem. Loud sound is coming from the front wheel, i did complaint about the same pto the sparsh mtrs also. They did some repair ,after 2-3 days same problem arises automatically then i again went to the dealer and i told the same problem, again the mechanics has done some temporary repair again, same problem arises at the third time aftr 4-5 days, then i again went there they said rudely that you have to get a paid service. Then i said if you like to do the paid service then you do that but after the paid service same problem came. I again go to sparsh mtrs then they said your bearings broken and you have to pay Rs.600
Sir, my gauratee date is nearby i m requesting you to take a necessary steps before i complaint about this to the higher authorities
My contact details:
PURUSHOTAM BANSAL
D-14 223 SECTOR-8 ROHINI DELHI-85
8447252578,8527336500
Note from EVHUB.IN
This situation being faced by many electric bike customers all over India. We request Hero Electric should take responsibility and solve Mr. Bansal issue at the earliest. And also, they should train their service personal properly so that customer need not have repeated visits done by Mr. Bansal.
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Categories: Complaints, India Tags: complaints, hero electric, hero maxi complaints
Complaint against RK Motors by Matrix Sunny electric bike customer
Customer name: Mr. Sachin Chedda
Address: Ramya Jeevan Soc, Mahakali Caves Rd, Andheri (E), Mumbai-400093
Contact number: Email info@evhub.in to know.
Contacted EVHUB: Via Email
Contact email: sachin.chheda(at )yahoo.com
Complaint: I own a matrix sunny. My e-bike is not working and I made a complaint at your malad branch of R.K Motors. Mr Joshi is out of station and so Mr Das who is sitting there in place of him.Mr. Das has not yet sent any person for the job. Also the person is not ansering to the phone calls. And on talking he is not replying properly. Kindly can you look into the matter and do the needful.
Request from Evhub.in: Dear Concern at Matrix, Please attend the customer immediately to keep the hope of people on electric vehicles. Thank you.
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Categories: Complaints Tags: complaints, e-bike, electric bike, matrix, mumbai, rk motors
Customer Frustration with YO bike after sale service
This is with respect to the email we receieved from Mr. Jitu Vora dated 10.06.11 to our mail id.
He has purchased YO-EXL electric bike from Veraval dealer for YO Bikes, Gujarat before one year. He was given two years warranty for the battery. Recently the battery is not getting full charge and the drive range is utmost 10 km. He have complained many times to the dealer. He understood the dealer has closed the dealership of Yo bikes. Now he has no one to complain and his bike is lying idle. He tried to complain YO bikes but no response from the customer care. He frustration grew due to insensitivity of YO bike service team and planning to file a case of YO BIKE company in consumer court.
Note from EVHUB.IN :
If any one of the YO team has seen this complaint, I request you to forward this to your service team and make sure Mr. Jitu Vora’s bike get serviced. If not, this will reflect the poor service quality of electric bike companies and people will lose interest in electric bikes and effect negatively to whole EV market. Please act on it.
Contact us to info(at)evhub.in to get in touch with the customer.
Please find below, the mail from Mr. Vora to EVHUB,
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jitu voraImages are not displayed.
Display images below - Always display images from jitu_vora23@rediffmail.com
Display images below - Always display images from jitu_vora23@rediffmail.com
Dear sir.
We are purcher for Exlce Yo bice Last 13 month. We are purches for Veraval Gujarat Dealer. We are complain for my bike’s i am very very tried. Your delar said company’s colse for my dealership. We are going to Govt. and court. Please give me a as soon as early reply for my M. +91-XXXXXXXXXX. and my e mail
Thanking You.
Mr. Jitu Vora
We are purcher for Exlce Yo bice Last 13 month. We are purches for Veraval Gujarat Dealer. We are complain for my bike’s i am very very tried. Your delar said company’s colse for my dealership. We are going to Govt. and court. Please give me a as soon as early reply for my M. +91-XXXXXXXXXX. and my e mail
Thanking You.
Mr. Jitu Vora
Contact us to info(at)evhub.in to get in touch with the customer.
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Categories: Complaints, Electric Bikes, India Tags: complaints, electric bikes, india, Yo bike
Do you have any complaints about your EV or e-bike?
Are you a owner of Electric bike or Electric car?
Are you having complaints with the quality of the product you have bought with the hard earned money?
Are you having issues with the after sales service of your supplier?
Don’t know where to complaint?
Don’t worry ! We help your complaint to reach the concerned persons and help you get proper service.
email us to mail(at)evhub.biz with detailed complaint. We will publish it.
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Categories: Complaints Tags: complaints, electric bikes, ev
